Effective Date: October 15, 2025
Last Updated: October 15, 2025

Welcome to LetterMate – Letter Writing App, operated by Rana B. Software.
By using our website (https://lettermate.app) or mobile application (“App”), you agree to the following Terms and Conditions.
Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using LetterMate, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree, please do not use the app or website.

We may update these Terms at any time without prior notice. Your continued use of the service means you accept those changes.

2. Service Description

LetterMate is a productivity tool that provides:

• Ready-made letter templates,
• Message samples, and
• PDF generation and sharing features.

The app is designed to help users quickly write formatted letters in multiple languages (e.g., English, বাংলা, हिन्दी, اردو).
LetterMate does not provide legal, official, or professional advice.

3. User Responsibilities

You agree to use LetterMate only for lawful purposes.
You must not:

• Misuse, copy, or distribute our content without permission.
• Use the app to generate or distribute spam, misleading, or illegal content.
• Attempt to reverse engineer, hack, or modify the app or website.

You are responsible for ensuring that any information or letter you generate is appropriate for your intended use.

4. Intellectual Property Rights

All content on LetterMate — including templates, layout, text, graphics, and logos — is owned by Rana B. Software and protected by applicable copyright and trademark laws.

You may:

• Use generated letters for personal or educational use.
  You may not:
• Reproduce, sell, or redistribute the app or its templates without written permission.

5. Content Accuracy and Liability

While we strive to provide high-quality templates, LetterMate does not guarantee the accuracy, legality, or completeness of any generated letter.
The content provided is for informational and educational purposes only.

Rana B. Software is not responsible for any losses or damages resulting from your use of the app, website, or generated content.

6. Third-Party Services and Links

Our app or website may include links or integrations with third-party tools (e.g., analytics, ads, or translation services).
We are not responsible for the content, privacy practices, or accuracy of these third-party sites.

Your interaction with such third parties is governed by their own policies.

7. Termination

We reserve the right to suspend or terminate your access to the app or website at any time, without prior notice, for conduct that violates these Terms or is harmful to other users or the service.

8. Disclaimer of Warranties

LetterMate is provided “as is” and “as available.”
We make no warranties or representations regarding:

• Availability or uninterrupted operation,
• Accuracy of templates or translations, or
• Suitability of content for any specific purpose.

Use the app at your own discretion.

9. Limitation of Liability

To the maximum extent permitted by law, Rana B. Tech and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the app or website,
• Errors or omissions in content,
• Unauthorized access or alteration of data.

10. Governing Law

These Terms shall be governed by and interpreted according to the laws of Bangladesh, without regard to conflict of law principles.
Any disputes will be handled by the courts located in Dhaka, Bangladesh.

11. Contact Us

If you have any questions or feedback about these Terms, please contact us:

📧 Email: info@lettermate.app
🌐 Website: https://lettermate.app
🏢 Developer: Rana B. Tech, Bangladesh