Effective Date: October 15, 2025
Last Updated: October 15, 2025

Thank you for using LetterMate – Letter Writing App, developed by Rana B. Tech.
Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application and website (https://lettermate.app).

1. Information We Collect

We respect your privacy and minimize data collection.
LetterMate does not collect personally identifiable information (PII) unless you voluntarily provide it through feedback or contact forms.

The app and website may process or store the following locally on your device:

• Letters or templates you create or edit
• Saved drafts or customized formats
• SMS or message content generated within the app

👉 These files and data remain stored only on your device — they are not uploaded or shared with any external server.

2. Permissions Used

To function properly, the app may request limited permissions such as:

• Storage Permission: To save or export letters, templates, and PDFs on your device.
• Internet Access: For accessing updated templates, translations, or ads (in future versions).

LetterMate does not access your contacts, photos, camera, microphone, or location data.

3. Data Security

We implement reasonable technical and administrative safeguards to protect your information.
Because your letters and messages are stored locally on your device, you maintain full control over them.

If you uninstall the app, your stored data is automatically deleted from your device.

4. Third-Party Services

LetterMate may use trusted third-party tools or SDKs for the following purposes:

• Analytics – to understand app usage (e.g., Google Analytics for Firebase)
• Advertising – to display non-personalized ads (e.g., Google AdMob)

These services may collect anonymous, non-identifiable usage data such as device type, session length, and language settings.
Each third party operates under its own privacy policy — you can learn more from:

• Google AdMob Privacy Policy
• Firebase Analytics Privacy Policy

5. Children’s Privacy

LetterMate is intended for users aged 13 years and above.
We do not knowingly collect or store personal information from children under 13.
If we become aware of such data, we promptly delete it.

6. Cookies (Website Use Only)

Our website (https://lettermate.app) may use cookies to enhance your browsing experience and analyze traffic.
You can disable cookies through your browser settings, but some features may not work correctly without them.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect improvements or legal changes.
The updated version will always be posted on this page with a new “Effective Date.”
We encourage you to review this page from time to time.

8. Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy, please contact us:

📧 Email: info@lettermate.app
🌐 Website: https://lettermate.app
🏢 Developer: Rana B. Tech, Bangladesh